Refund Policy

Thank you for choosing Koratech.ai. We are committed to providing high-quality AI services and customer satisfaction. Please read our refund and cancellation policy below:

1. Refund Eligibility

We offer a 7-day refund period for both monthly and yearly subscription plans. If you're not satisfied with our service, you may request a full refund within 7 days from your initial purchase or renewal date.

Refund Process:

  • To request a refund, please contact our customer support team at support@koratech.ai within 7 days of your purchase or renewal. You will need to provide your account details, and our team will process your request promptly.

  • Refunds will be issued to the original payment method. Please note that it may take up to 5 business days for the refund to appear in your account.

2. Cancellation Policy

You can cancel your subscription at any time and you will not be charged for the next billing cycle.

Cancellation Process:

  • To cancel your subscription, simply log in to your account, go to the Profile section, select Subscriptions and Manage. The select the cancel subscription button.

  • If you cancel before the end of the current billing period, you will continue to have access to the service until the end of that period.

3. Support and Assistance

If you experience any issues or have concerns about your subscription, our customer support team is available to assist you. We want to ensure that your experience with Koratech.ai is a positive one.